Selling space and Banquet room is another important source of income for hotels, accommodations, and event venues. Whether hosting a small gathering or a large-scale event such as a training seminar, wedding, product launch, or corporate function, choosing the right venue is paramount. Providing a service that is not only convenient and efficient but also ensures customers feel at ease is essential. This includes minimizing the complexities of the booking process and enhancing overall customer satisfaction with the service.
The organizers aspire to enhance team efficiency, boost venue bookings, and optimize the use of cost-effective materials. Whether it involves venue reservations, procurement, or raw material allocation, exceptional organizers prioritize the best interests of their customers. Therefore, it is necessary to plan activities, banquet systems, and event systems based on the client's budget. This will help effectively save costs for your work.
Event Management System (Event Management System) is a system that event organizers Hotel with banquet hall Which has many venues or banquet rooms, many locations must have in order to increase the ability to manage banquets, events, seminars, making the sales of your events more professional. Reduce mistakes and increase income for the organization as well
Imagine a hotel with 3 branches, each with 5 banquet rooms. In total, you have 15 banquet venues. If you want to make money from the banquet segment, Of course, you want your banquet room to be booked for at least 360 days a year (5 days for cleaning and maintenance) where events are divided into morning and evening rates. This is the case if you have 3 salespeople. But your salespeople don't have a booking table that can be accessed simultaneously and presented to customers and instantly booked. Or you made a reservation but it was overbooked. You will lose both current customers and possibly future customers. Because customers may lose their feelings and tell about this incident on social media.
The Event Management System plays a pivotal role in minimizing booking errors, consequently boosting the organizer's revenue. For instance, by having insights into a customer's venue reservation, or recognizing available banquet halls on any given day, organizers can strategically utilize this information. This includes tailoring promotions or events that align with customer preferences and making reservations during periods of availability. Such strategic utilization of the system enables banquet halls to achieve their goals efficiently.
In addition, the event organizing system It also helps in managing work and controlling various expenses. Because the system will help...
- Reduce errors in booking banquet rooms, event rooms,
- Create packages to present to customers immediately.
- Collect information and customer needs into the Customer Data Platform system, allowing organizers to present or respond to the needs of the customer base.
- Especially corporate customers Collect customer databases and work-related documents into a central database. The team (that has permission to access the database) will be able to work together, forward work efficiently
- Manage product inventory A good event management system will connect to restaurant systems, touchscreen POS, and inventory systems.
- For the cost-effective use of raw materials and maximum customer benefit. Manage the use and disposal of equipment related to organizing events ,
- etc.
What is CiMSO's EVENTmanager?
CiMSO EVENTmanager (Event and Meeting Software) is an easy-to-use integrated event management system. The event and conference system will help you plan events, venues, internal maps, budget control, and guest database management. Finance accounting, customer communication, etc. This will improve team performance, save costs, and help improve Return on investment for your event
General functions of the CiMSO EVENTmanager system
- Booking system
- Event introduction, including guests, employees, resources, and event management
- Event booking schedule with color coded status
- Integrate venue pricing and event packages into the quotation system.
- Infinite user-defined menu format
- Communication and document tracking
- Touch screen point of sale system (restaurant POS)
- Send quick quotes and invoices directly to customers via email
Detailed functions of the event management system
1. Event Quotes
- Colour coded venue bookings grid for fast venue selection and provisional bookings
- Create event profiles with guest lists, staff, resources and task management
- Configure event quotes using integrated banqueting packages and resources
- Print event quotations in user configurable format, with direct mail and fax transmission
- User configurable function sheets using the integrated LibreOffice suite (DOCmanager)
- Extensive merge fields from client profiles and other management processes in the CDP
- Function sheet e-filing with archive and fast retrieval of all function sheet iterations
- Manage staff tasks and activities using the integrated Task and Activity Manager
- Produce guest lists, name labels and seating allocations directly from the event profile
- Fast transaction processing from mobile touch screen points of sale devices
- Integrated debtors (AR) system with credit limit control, tax invoicing and statements
- Integrated to lodging (INNkeeper) in-house guest lists for direct billing to guest folios
- Process multiple payment types, loyalty points redemption and forex currencies
- Cash control with fast, multi-level, multi-currency cash up control and reconciliation
- Extensive revenue audit facilities with detailed change log of specified user activities
- Control Products (stock), Services, Charges, Recipes and Bill Of Material (BOM) items
- Manage accurate food costing using integrated banqueting packages and recipes
- Next Generation technology delivers evolving and increasingly more efficient systems
- Customer-centric design ensures improved client service delivery and satisfaction
- Seamless integration offers real time financial and operational reporting
- Complete financial control with peer review for transparency and accountability
- Data synchronization provides centralised control for geo-distributed transaction points
- Service Level Agreement (SLA) support with worldwide 24/7 emergency response
- Reduced cost of ownership facilitates improved ROI and bottom line profit margins
