KU Home @ Kasetsart University Bangkok chooses CiMSO INNkeeper
Location
KU Home is situated within the Bangkhen campus of Kasetsart University, which is located in the northern part of Bangkok. The campus is known for its lush greenery and serene environment, making it a pleasant place for both short and long stays.
KU Home offers a variety of rooms, from superior rooms and deluxe rooms to more spacious suites. The rooms are equipped with modern amenities such as air conditioning, Wi-Fi, television, and en-suite bathrooms.
Here are some key points about this decision and the benefits it brings:
About CiMSO INNkeeper
CiMSO INNkeeper is a part of the CiMSO suite of business solutions, specifically tailored for the hospitality industry. It offers a wide range of functionalities that cover:
- Reservations Management: Facilitates online bookings, walk-in reservations, and group bookings, ensuring efficient handling of guest reservations.
- Front Desk Operations: Streamlines check-in and check-out processes, guest registration, and room assignments.
- Housekeeping Management: Helps in scheduling and tracking housekeeping tasks to maintain room cleanliness and readiness.
- Billing and Invoicing: Manages guest billing, invoicing, and payment processing, including support for multiple currencies and payment methods.
- Reporting and Analytics: Provides detailed reports and analytics on occupancy rates, revenue, guest preferences, and operational efficiency.
Benefits for KU Home
Implementing CiMSO INNkeeper at KU Home brings several advantages:
- Improved Efficiency: Automation of routine tasks reduces manual workload for staff, allowing them to focus more on guest services.
- Enhanced Guest Experience: Faster check-in/check-out processes and seamless handling of reservations and billing contribute to a smoother and more pleasant guest experience.
- Better Housekeeping Management: Efficient scheduling and tracking of housekeeping activities ensure that rooms are consistently clean and well-maintained.
- Comprehensive Reporting: Access to detailed reports and analytics helps management make informed decisions to improve operations and guest satisfaction.
- Integrated Operations: INNkeeper integrates various aspects of hotel management, providing a unified platform for managing front desk, housekeeping, reservations, and billing.
Implementation Process
The transition to CiMSO INNkeeper at KU Home likely involves several key steps:
- Data Migration: Transferring existing reservation data, guest records, and other relevant information to the new system.
- System Customization: Tailoring the PMS to meet the specific needs and operational workflows of KU Home.
- Staff Training: Training sessions for staff to familiarize them with the new system, ensuring they can use it effectively.
- Ongoing Support: Providing continuous technical support and system updates to ensure smooth operation.
Strategic Implications
Choosing CiMSO INNkeeper aligns with KU Home’s strategic goals of improving operational efficiency and enhancing guest satisfaction. It reflects a forward-thinking approach to adopting technology solutions that support the overall growth and reputation of the facility.
By leveraging the capabilities of CiMSO INNkeeper, KU Home aims to offer a superior hospitality experience, reinforcing its position as a preferred accommodation choice for visitors to Kasetsart University and the surrounding area.
Contact us
CiMSO supports customers in transitioning from fragmented legacy software systems to integrated ERP solutions. CiMSO also provides support and support for Successful implementation of the new system, where we have service standards under the ISO90003 quality management system and PRINCE II project management principles.
