The golf course business nowadays requires significant investment, but it is a business capable of generating immense revenue for business owners.
Providing impressive golf course services to attract transient customers to become regular patrons and organizing promotions for golf course members is another way to build a customer base for the golf course. Therefore, golf course management software is crucial at the forefront of the golf course business, as good golf course software should manage both the Front Office and Back Office, comprising systems as follows.
- Membership and Loyalty program
- T-Booking, caddy and golf cart
- Green fee management
- Back office (Accounting and financial management)
- Stock management
- etc.
Beyond its capabilities in the Front Office, data from the Front Office will be seamlessly utilized in the Back Office departments such as accounting, marketing, course management, and administration, eliminating the need for redundant data entry.
The advantages of using the GOLFmanager system include:
- Efficient Membership Registration Department: Faster operations in the membership registration department.
- Reduced Errors: Minimized errors in employee operations at every stage. Enhanced Customer Convenience: Online course booking system linked to the golf course website, making it more convenient for customers.
- Cost Savings and Increased Revenue: Decreased expenditure on redundant labor and increased revenue through the implementation of Royalty Programs, promotional offers, and group ticket sales.
- Integrated Accounting and Procurement System: A centralized system reduces redundancy, delays, and unnecessary staffing expenses in related departments.
- Connection with Accommodation Booking System: Integration with room reservation systems, particularly beneficial if the golf course offers hotel accommodation.
- Integration with Food and Beverage Management Systems: Integration with restaurant or bar services if available on the premises.
The capabilities of the CiMSO – GOLFmanager program include: 1. Membership Management:
- Maintaining a membership registry that can segregate by characteristics or membership types.
- Creating RFID membership cards or magnetic stripe cards.
- Automatically updating member statuses.
- Storing service usage history, preferences, and purchase history for marketing and promotional purposes.
- Sending emails or SMS to offer services and promotions to members.
2. Golf Course Management:
- Setting the rotation of courses and configuring time intervals for releasing golfers in each round.
- Specifying days for temporarily closing specific courses for maintenance. Setting prices for green fees, caddie fees, golf cart fees (regular days, holidays, sport days).
- Predefining special holiday closures for automated scheduling.
- Establishing special pricing during various promotional periods.
- Specifying days for temporarily closing specific courses for maintenance.
- Setting prices for green fees, caddie fees, golf cart fees (regular days, holidays, sport days).
- Predefining special holiday closures for automated scheduling.
- Establishing special pricing during various promotional periods.
3. T-Booking:
- Ability to book individual or group slots with direct confirmation via email and SMS and maintaining a waiting list.
- Utilization of a Cash Card System (RFID) for ticket issuance, enabling swift and impressive sales.
- Quick member search using names, surnames, or member numbers. Sale of tickets or vouchers based on course reservations.
- Instant issuance of tax invoices.
- Support for group ticket sales, such as from tour companies, hotels, or for special tournaments.
- Pro-Shop touch screen points of sale (POS).
- Capability to read Bar Codes or magnetic stripes from membership cards (Cash card system).
- Management of stock inventory.
- Sales reports categorized by employee or overall, for daily/monthly records.
- Sales reports categorized by items (course fees, caddie fees, and golf cart fees) for daily and monthly reviews.
- Reports categorized by member types.
- Full-format invoice/tax invoice reports for daily and monthly records.
- Revenue summary reports for course fees categorized by price (sent to the Revenue Department).
- Monthly sales tax reports (sent to the Revenue Department).
- Reports on revenue sharing from caddie fees, etc.
- Statistics on course usage categorized by golfer type/member type.
- Summary of the number of players and daily sales amounts for the current month, Year To Date, and a comparison with the same month of the previous year.
Seamless Integration with:
- CLUBmanager membership and loyalty administration, recreational activities and wellness management
- INNkeeper lodging reservations, room rates, front office and City Ledger management and control
- SPAscheduler SPA and wellness management
- RESTauretaur food and beverage (F&B) points of sale
- PHONEmanager telephone call and billing management
- FAXmanager facsimile transmission and receiving with scheduling and status management
- INNsync data synchroniser linking offices across geographic boundaries
- CIMSOweb on-line customer profile management and activity scheduling
- SHOPkeeper retail points of sale for shops and superettes
- GOLFmanager T-bookings, green fees and competition scoring