The premium food court system

The premium food court system that allows for credit sales and consolidates bills for payment afterward is another business strategy that creates differentiation in service.

The key points in the software system, which must have client accounts to facilitate credit sales, record expenditure, and limit credit sales for each account number.

This database must seamlessly integrate with barcode scanners at the point of sale (POS), ensuring accurate posting of transactions for each menu item sold by each store into the client accounts, eliminating human errors.

This setup offers convenience to customers, as they don’t need to top up their accounts like in typical food courts or wait in queues to scan QR codes before leaving the point of sale and returning to their tables to wait for food servers to bring their orders based on POS slips and then charge additional service fees.

After using the service, customers can simply walk to the cashier with their barcode or RFID cards, and every recorded transaction will be complete without any discrepancies. Bills from multiple barcodes can be consolidated, and discounts can be offered based on conditions such as spending a total of 1000 baht, receiving a 5% discount as a reward, encouraging customers to return and share their experiences through word-of-mouth marketing, thus further enhancing the marketing strategy.

Businesses that can apply this model include:

Hotels with multiple outlets can increase revenue beyond room sales by incorporating F&B services in all outlets, and the expenditure will be reflected in the folio statement during checkout.
Golf courses with multiple POS points can offer purchases at pro shops, food and beverage outlets, and kiosks, with consolidated bills before departure.
Golf courses hosting events can provide food and beverage vouchers not exceeding 500 baht per person to all participants.

Finally, the accounts receivable (AR) system must be capable of invoicing and collecting payments, functioning similarly to credit cards, providing credit limits for sales, and issuing monthly bills in mass statements, as is common in exclusive clubs that offer memberships and send bills for collection to members’ addresses.

This enables marketing teams to analyze customer behavior, such as…

– the most recent and last service usage,

– preferences for products or services, and

– identifying top spenders,

allowing for database analysis, tailored marketing campaigns, and negotiation power with suppliers and consigners in the group of products and services that align with their customer base.

Regarding revenue enhancement through system investment, changing fixed rental fees to a percentage of gross profit from sales is another win-win-win situation.

Event organizers, hotel groups, restaurant chains, or golf course owners seeking software capabilities to enhance service provision can contact the CiMSO team directly.

CiMSO supports customers in transitioning from fragmented legacy software systems to integrated ERP solutions. CiMSO also provides support and support for Successful implementation of the new system, where we have service standards under the ISO90003 quality management system and PRINCE II project management principles.